Payments* received after the 10th day of the month will be charged a 10% late fee.

If payment is not received by the end of the business day (5:30pm) on the 20th day of the month, the water will be disconnected for non-payment and a $100 administrative fee will be added to the account. 

When the 10th or 20th days of the month fall on Friday, Saturday or Sunday, the due date is extended to the end of business day on the following Monday. The Water Department at City Hall, 812 W. Panola, is open for business Monday-Thursday 7:30am-5:30pm; Friday-7:30am-12:30pm

*A 4% processing fee is added to your payment by the credit card companies.

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Mail to:
City of Carthage Water Department
PO Box 400
Carthage, TX 75633